This is a brilliantly useful book. Caroline Webb has a quite exceptional range of organisational experience. She uses it to review a vast span of the latest academic ‘thinking about thinking’ in the clearest possible way. And then she applies this wisdom to help us all sort out the frazzle of our own working day. Her approach is utterly straightforward but based in deep insights into how human beings really behave. And she chases away the time-honoured follies that many business people still insist on living their lives by (even though they no longer work, and never did).