How she works
Caroline is a widely-recognized authority on the application of behavioral science research in the workplace, and her coaching approach is rooted in insights from behavioral economics, psychology and neuroscience. So when clients work with Caroline, they don’t just learn tactics for improving their personal leadership effectiveness. They develop a broad understanding of the evidence on what it takes for human beings to truly thrive, and they learn how to put that knowledge to work in their teams and organizations to create working environments where their colleagues can flourish.
Balancing depth and immediacy
Caroline’s coaching sessions are highly practical, helping clients navigate immediate challenges with skill – for example, finding a way to ace a high-stakes conversation, resolve an issue in team dynamics, or take a difficult decision with wisdom and care. But this very practical work is always set in the context of the deeper shifts in mindset and behavior that the leader is seeking to make, so that each month’s progress builds new positive habits and attitudes that will last for years.
Caroline’s strong consulting and analytical background means that she is also able to go beyond the role of a traditional executive coach and can act as a broad confidential sounding board for her clients – whether they are reshaping their organizational structure and values, rethinking how to approach strategic planning, evolving their team composition and culture, improving their people processes, cultivating and deepening Board relationships, or seeking stronger ways to communicate their ideas. These are all topics on which Caroline has provided counsel to her current clients, alongside the behavioral and interpersonal support that is core to all good leadership coaching.
Caroline has herself been a senior leader of a complex world-class organization. She knows what it’s like to feel both exhilarated by a job and stretched by its demands on personal time, energy and focus. She brings understanding, warmth and humor to the table as she works with clients to help them be at their best in the midst of it all.